Privacy Policy
Last updated: April 14, 2025
1. Introduction
ThreadLogix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. By accessing our website or using our services, you consent to the collection, use, and disclosure of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website (such as contact, demo request, or newsletter subscription forms)
- Create an account or register for our services
- Correspond with us by email, phone, or other methods
- Request customer support
- Participate in surveys or promotions
The personal information we may collect includes:
- Name, email address, phone number, and company name
- Billing information and payment details
- Account credentials
- Preferences and feedback
- Any other information you choose to provide
2.2 Information Collected Automatically
When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns. This information may include:
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, links clicked, and browsing patterns
- Referral sources and exit pages
- Location information
- Usage data related to our services
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our website and services
- Processing transactions and managing your account
- Responding to your inquiries, comments, or concerns
- Sending administrative information, such as updates, security alerts, and support messages
- Sending marketing communications, newsletters, and promotional materials
- Personalizing your experience and delivering content relevant to your interests
- Monitoring and analyzing usage, trends, and activities related to our website and services
- Detecting, preventing, and addressing technical issues, fraud, or illegal activities
- Complying with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- With Your Consent: We may disclose your information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we have about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7.1 California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include the right to request disclosure of the categories and specific pieces of personal information collected about you, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information.
7.2 European Privacy Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
8. Third-Party Websites
Our website may contain links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
10. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@threadlogix.com
Address: 123 AI Avenue, San Francisco, CA 94105, United States
Phone: +1 (555) 123-4567